Frequently Asked Questions

1. I think someone compromised my account, I can't log in!

First, try to retrieve the password for your account through the active link (forgot password) present on the My Account page accessible by clicking on registration. Your password will be emailed to your email address (inbox). Once you get your password, you can log into your GazeThru account and change your password using edit account link when you have logged into your account.

Make sure the password your Gazethru.com account is never the same for your email account! Try not to share passwords with other people, as sharers will have the ability to change account previlages.

If the above still does not work for you, please contact the administrator.

2. Are there any ways in which a user can be identified?

Yes. For every user on GazeThru you are assigned a User ID at the point of registration. This will be used in all correspondences or confirmations that are sent to you and when you logon or logout of your membership account.

3. Why does my account not log me out properly?

Your browser may use a cache. Although it seems as if it has not logged you out of your account properly, it actually has. You will notice that you can no longer access pages that will be present if you were logged into your account. Therefore, users will be diverted back to the logon page. Changes cannot be made to account settings. Alternatively to rectify the setting, press F5 to refresh the webpage. 

4. I'm a journalist and I want to talk to someone at GazeThru. Who can I contact?

Thank you for your GazeThru media enquiry. In order to help you meet your press deadline, please contact us here with your media interest area and we shall answer to your enquiry shortly, please remember to include full contact information with the brief story overview and deadline date/time. Again, thank you for your inquiry and we'll be in contact with you soon. Any non-media inquiries will not receive a response.

5. Where do I report spammers?

Please forward to us the email you received with the URL, and details of how you were spammed and when. Please contact us here.

6. Where do I report Inappropriate Content?

If there is something in a portfolio that is inappropriate, please provide portfolio URL via the contact form and state in body of email inappropriate content with an explanation of why the portfolio is inappropriate. Thanks for helping to maintain GazeThru's perception of an educational and fun experience!

7. How do I report a copyright violation?

If you believe that your copyright-protected work has been copied and posted on GazeThru.com in a way that constitutes copyright infringement, please provide us with the following information:

(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) Your best description of where the material that you claim is infringing is located on the Website; (iv) your address, telephone number, and email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf. Please contact us here.

8. How do I avoid scams?

While GazeThru attempts to encourage collaboration using this website, users are strongly advised not to engage in activities that will put them at risk of scams.
Here are a few ways to identify potential scams: 
 - Offer involves a cashier's check, money order, or wire transfer
 - Offer involves an escrow service (BidPay, Squaretrade, etc.)
 - Offer involves buyer's own personal shipping service or personal FedEx account
How to protect yourself:
 - Never accept a cheque for more than the purchase price.
 - Never give out personal information such as security or the purpose to check account numbers

Please report scammers here so we can remove their accounts and prosecute any violations if it is possible to do so.

9. I can't create an account.

Please send us here describing how far into the account creation process you were able to complete as well as the error you received.

10. I forgot my username.

Check your username is correct, spelling, capitals or lower case letters where applicable. Your username is the email account used to sign-up for membership.

11. I forgot my password.

Retrieve your password by clicking here and following the instructions. You will need to enter the email address that we have on file for your account. We'll then email your password to that address.

12. Where can I find details about Membership?

Click the Registration link on the menu bar of the website and select Membership. You will then be directed to the page detailing the different types of memberships available and what you can gain from each type of membership.

13. Is GazeThru free?

Yes! It is free to view/upload portfolios and interact with other users through the main chat room and some forum topics. Gazethru aims to improve users' creative potential through collaboration and promotion. To help improve quality, some features are exclusive to paying (standard/premium) members such as upload of career/job opportunities, forum control, increased portfolio space and banner advertisements.

14. Why restrict free users?

It is of prime importance for GazeThru to promote educational and fun experiences of innovation, but to do so, it is necessary for you as a user to scrutinise the material that you upload as appropriate material. Most importantly GazeThru users promote their achievement through communicating their creative innovation to other like-minded and passionate people, taking their skills to the next level. This requires self-investment. There is no one that is successful without having had to invest in their future through time, money and experience.

15. How do I change my uploaded information?

You may change or add new uploads by logging into your account. You can view/edit/delete whichever material that you have uploaded onto GazeThru (e.g. portfolio, career/job, banner-ad). Start by clicking on "Home" in the top navigation menu from any GazeThru web page. Once on your personal home page, click on "Edit," appearing in the mid-right portion of the page, below your portfolio if it is a portfolio you wish to make the changes to.  Further details about uploading are available on the help-centre.

16. I would like to know how the website could benefit one who wishes to enter the creative and innovative profession, as I do not see an explicit intention to examine work from writers, the bias leaning instead towards manipulation of visuals.

GazeThru.com users come in various forms, all with the intension of offering creative and innovative work/project, no matter the subject or discipline for example engineering modeling which relates to sciences. Therefore, it would be worth while exploring what is currently available on the website regularly to gain an idea of what you and other users can offer. Therefore it means that individuals like yourself are encouraged to upload new material and explore the types of responses you receive.  The website enables you to network, gain technical advice, careers advice/tips engage in online research and discussions and whilst you do so, you can link to portfolios of other users. Indeed members can also upload written material as text files (i.e. word and pdf documents). However, do not release too much information to avoid others simply stealing your ideas. 

17.  Would I still have the opportunity to show my work to the companies as well as other types of users on the website?

GazeThru users stem from students, freelancers, other types of professionals, investors, employers from various types of organisations and specialist areas. The facilities offered on the website allows for online networking and other forms of communication and options to promote a cause, service or item. See membership page for details.

18.  You don't have to pay to add a portfolio do you?

A portfolio can be added with limited 1MB space for free on GazeThru.com but it must show relevance to creativity/innovation. Otherwise such portfolios run the risk of being removed from the website. Please note that you can have a permanent increase in web space by upgrading membership.  For example, you need only to upgrade to premium membership once to have a permanent 100MB portfolio space.

19. Is this a website accessible internationally?

Yes. "GazeThru recognises that creativity and innovation exists because of peoples concepts to different types of things, and because of this, we all can learn, embrace and appreciate such differences too!"

20. How can I help promote GazeThru?

You can help promote this website by printing our poster and putting it up on notice-boards to encourage more innovative portfolios on GazeThru. We some times offer promotional materials/items which you can request for during promotional email campaigns.